Kansas contracts with three health plans, or managed care organization (MCOs), to coordinate health care for nearly all Medicaid beneficiaries through the KanCare program. The KanCare health plans are Aetna Better Health of Kansas, Sunflower Health Plan, and UnitedHealthcare Community Plan of Kansas.
Each Medicaid beneficiary is assigned to one of the KanCare health plans. Beneficiaries in KanCare will receive all the same services provided under the previous Medicaid delivery system, plus additional services. The KanCare health plans are required to coordinate all of the care a beneficiary receives.
For KanCare information and assistance, call 1-866-305-5147. Enrollment specialists are available to answer any questions you have and to help you enroll over the phone.
If you need to contact Amerigroup (2013-2018 KanCare contract):
Members can contact Amerigroup at 1-800-600-4441.
Providers can contact Amerigroup at 1-800-454-3730.
Click the following link for questions about Amerigroup Reconsideration, Appeal and State Fair Hearings.
KanCare Provider Enrollment Project
In compliance with the Centers for Medicare & Medicaid Services (CMS) Medicaid Managed Care Final Rule 2390F, all KanCare network providers will be required to enroll with KMAP. This requirement is regulated by Title 42 Code of Federal Regulations (CFR) 438.602(b)(1).
As part of the compliance process with the CMS Final Rule, there are significant changes that will affect the KanCare provider community. In order to help providers prepare for these changes and to provide ongoing assistance, important project dates and information will be posted below and updated on a continual basis.
KanCare Claims Resolution Logs